Introduction
This Privacy Policy explains how the Club ("we", "us", "our") collects, uses and protects your personal information when you use the TYB Golf mobile app, our website and our services. By using them you agree to the practices described here. We process personal data in line with the Nigeria Data Protection Act 2023 and other applicable law.
Information we collect
- Account details: your name, email address, phone number, username, password (stored securely, never in plain text) and, if you provide them, your date of birth, address and profile photo.
- Membership details: your membership number or TYBID, membership plan and status, and dues history.
- Golf activity: your handicap, rounds, scores, statistics, tee time bookings, tournament entries and achievements.
- Payments: payment and wallet transaction records. Card payments are processed by our payment provider; we do not store your card details.
- Device and usage information: device type, app version, notification tokens and technical logs needed to keep the service working and secure.
- Communications: messages you send us and your notification preferences.
How we use your information
- To create and manage your account and membership.
- To take bookings, run tournaments, record scores and maintain handicaps.
- To process payments, refunds and wallet top-ups.
- To send service messages and the notifications you choose to receive.
- To keep the service secure, prevent fraud and fix problems.
- To meet our legal, accounting and regulatory obligations.
Legal basis
We process your information to perform our agreement with you, to meet legal obligations, for our legitimate interests in running the Club safely and efficiently, and, where required, with your consent. You can withdraw consent at any time, for example by turning off notifications in the app.
Sharing your information
We do not sell your personal information. We share it only:
- With service providers that help us run the service, such as hosting, email, payment and push notification providers, under contracts that protect your data.
- With other members, in a limited way, where a feature requires it, such as your name and scores on a leaderboard or in a shared round.
- Where the law requires it, or to protect the rights, safety and property of the Club, our members or others.
Where your data is stored
Your data may be processed on servers outside Nigeria. When it is, we take steps to make sure it is protected to the standard required by law.
How long we keep it
We keep your information for as long as your account is active and as long as needed for the purposes above. Payment, booking and score records may be kept for longer where the law or the Club's accounts require it, but they are no longer linked to your name after your account is deleted.
Security
We use reasonable technical and organisational measures to protect your information, including encryption in transit and access controls. No system is completely secure, so please keep your sign-in details private and tell us straight away if you think your account has been misused.
Children
Junior members may use the service with the consent of a parent or guardian. We do not knowingly collect information from children without that consent.
Your rights
Subject to the law, you can ask to access, correct, delete or receive a copy of your personal information, object to or restrict how we use it, and withdraw consent. To make a request, contact the Club office. You can also complain to the Nigeria Data Protection Commission.
Deleting your account
You can delete your account at any time in the app (Settings > Delete my account) or by using the delete-account page on our website. Your account is deactivated immediately and your personal details are anonymised after 30 days.
Changes to this policy
We may update this policy from time to time. We will tell you about significant changes in the app or by email. The date of the latest update is shown on this page.
Contact us
If you have any questions about this policy or your personal information, please contact the Club office.