Privacy Policy

Last updated: December 29, 2025

1. Introduction

Welcome to TYB International Golf & Country Club ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile application, and golf club management platform.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name, email address, phone number, and postal address
  • Date of birth and gender
  • Payment information, including credit card details and billing address
  • Golf handicap information and membership details
  • Government-issued identification numbers (where required)
  • Emergency contact information

2.2 Usage Information

We automatically collect information about how you interact with our services:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and preferences
  • Log files and analytics data
  • Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third-party services, such as payment processors, social media platforms (if you choose to connect your account), and golf associations for handicap verification.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our golf club management services, including tee time bookings, tournament registrations, and membership management
  • Communication: To send you important updates, notifications, and marketing communications (with your consent)
  • Payment Processing: To process payments, manage billing, and handle refunds
  • Account Management: To create and manage your account, verify your identity, and provide customer support
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Analytics: To analyze usage patterns, improve our services, and develop new features
  • Security: To detect, prevent, and address fraud, security threats, and other malicious activities

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, and hosting services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users or others.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing, such as when you choose to participate in partner programs or promotions.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures
  • Employee training on data protection and privacy

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal and contractual obligations
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your information for certain purposes
  • Restriction: Request restriction of processing in certain circumstances
  • Withdraw Consent: Withdraw your consent for data processing where consent is the legal basis

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and store information about your preferences and activities on our services. Cookies are small text files placed on your device that help us:

  • Remember your preferences and settings
  • Analyze how you use our services
  • Provide personalized content and advertisements
  • Improve our services and user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services. We may also use third-party analytics and advertising services that employ cookies and tracking technologies.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

  • The nature and sensitivity of the information
  • The purposes for which we process the information
  • Legal, regulatory, and contractual requirements
  • The potential risk of harm from unauthorized use or disclosure

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without appropriate parental consent. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately using the information provided in the "Contact Us" section.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Last updated" date
  • Sending you an email notification (if you have provided your email address)
  • Displaying a prominent notice on our services

Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

TYB International Golf & Country Club

Email: privacy@tybigcc.com

Phone: +234 (0) 904 141 1112

Address: Brig Gen KH Yakubu Street, Shehu Musa Yar'dua Barracks, Asokoro, Abuja., Nigeria

We will make every effort to address your concerns and respond to your requests in a timely and appropriate manner.